Help center

Step-by-step help for every screen in RedStick Booking, and for your customers.

What's new in RedStick Booking, with the articles each change updates.

• Getting started

  Start your account, finish setting up and find your way around.

  • Find your way around the dashboard
  • Finish setting up from Home
  • Sign in to your dashboard

• Calendar and bookings

  Add, move and cancel bookings, answer requests and set your hours.

  • Add a booking at the desk
  • Answer a booking request
  • Day, week, month and list

• Customers

  Find customers, read messages and reviews, and see how they sign in.

  • A customer's profile
  • Find or add a customer
  • Messages from your website

• Services

  What you offer, who does it and what customers are asked.

  • Add a class and its sessions
  • Add or change a service
  • Ask questions when someone books

• Team

  Invite people, set roles and hours, and handle time off.

  • Ask for time off
  • Edit your public profile
  • Invite someone to your team

• Website

  Build and publish your site, connect a domain and add booking to it.

  • Connect a domain you already own
  • Edit a page in RedStick Studio
  • Publish your pages

• Analytics

  Read your numbers and see when money reaches your bank.

  • Find what happened in Activity
  • See when money reaches your bank
  • What the numbers mean

• Payments and policies

  Take payments, set deposits and fees, refund and record tips.

  • Refund a payment
  • Set up customer payments with Stripe
  • Take and refund tips

• Notifications and calendars

  Choose which emails go out and connect Google or Outlook calendars.

  • A customer didn't get the email
  • Choose which emails go out
  • Connect your Google or Outlook calendar

• Plans and billing

  Your plan, your trial, your card and what happens if you leave.

  • How your free trial works
  • Update your card and find receipts
  • Your last payment didn't go through

• Your account

  Your name, email and password, and switching between businesses.

  • Work at more than one business
  • You can't sign in
  • Your name, email and password