Choose which emails go out

The Notifications tab lists what RedStick Booking sends for you. Email is the only way it reaches people for now.

Change a switch

1. Open Settings, then Notifications.

2. Switch a setting on or off.

3. Choose Save changes. The page says "Saved".

The button stays unavailable until you change something.

Always on

These can't be turned off, so a customer is never left guessing.

• Booking updates: customers hear the moment a request, approval, confirmation, reschedule or cancellation happens.

• Waitlist offers: a customer with a live offer is always told, so a held time never expires unseen.

• Payment problem alerts: sent to you if a renewal payment fails.

Reminders

Under Reminders, you choose whether customers get 24 hours before (a reminder email the day before) and 1 hour before (a reminder email shortly before they're due).

You control these

• Ask for a review: an email after the visit asking the customer to leave a review. It is off until you turn it on.

• New bookings, requests and cancellations, to your team: the owner and every admin and manager hear when a customer books, asks for a booking or cancels. A staff member linked to a booking hears about their own bookings too.

• Messages from your site: your team hears when a visitor sends a message through your contact form.

• Tell visitors their message arrived: visitors who leave an email address get a short note that you received their message.

• Updates from RedStick Managed: appears on the Managed plan. You hear when RedStick Managed sends a draft to approve or a request changes.