Find what happened in Activity

Activity lists what just happened, newest first. It doesn't follow the period on Overview.

Read a row

Each row has a time, a short sentence, and who did it or where it came from, such as "Added by" a person, "On your website" or "Through your booking button". Payments and refunds show their amount on the right.

Filter the list

Under Show, choose one:

• Everything

• Bookings

• Cancellations and no-shows

• Payments and refunds

• Settings changes

If more than one person takes bookings, Whose bookings narrows the list to one person. Choose Show all activity to clear a narrowed view, and Show earlier activity to go further back.

Open a booking

Choose a row, or Open booking, to see the booking in a panel. From there you can change it, and owners and admins can refund a payment. See Refund a payment. A booking's See payment history link brings you here, narrowed to that booking.

Who sees what

• Owners and admins see everything, including payments and settings changes.

• Managers see bookings, cancellations and the payments they recorded themselves.

• Staff don't have Analytics.