Moving from another booking system
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What to set up by hand when you move to RedStick Booking, what can't come over yet, and what changes for your customers.
- Who can do this
- Everyone on your team
- Where to find it
- Services, Team, Calendar and Settings
Moving means setting up what you sell, who works for you and the rules you book by. On RedStick Managed, the RedStick Managed team sets these up from what you have today. On Self-Managed, you add them yourself, and this article is the list. See RedStick Managed for how Managed works, and Moving to RedStick Booking for the same story on one page.
What to set up
Do these in any order. The Home checklist tracks the basics. See Finish setting up from Home.
Services. Add each service with its length and price, and who does it. See Add or change a service.
Your team. Invite each person, then set their hours. See Invite someone to your team and Set a team member's hours.
Your hours and closed days. See Set hours and add a location and Closed days and holidays.
Deposits and cancellation rules. Write them once and they apply to every online booking. See Set deposits and card on file and Set a cancellation and no-show policy.
Your website. Build it in RedStick Studio, or keep the site you have and add a booking button. See Edit a page in RedStick Studio and Add booking to another website.
Your web address. See Connect a domain you already own.
Your calendar. Connect Google Calendar or Outlook so busy time shows. See See and disconnect team calendars.
What can't come over yet
RedStick Booking can't bring over your client list or your booking history yet. Customers are added as they book on your site, or when you add a booking at the desk. See Find or add a customer. Contact us before you commit if you need to know what moving yours would take.
Your Google reviews stay on Google. Connect your Google listing and they show on your site. See Show your Google reviews.
What changes for your customers
They don't need an app. They open your website and book.
They sign in with an emailed code or Google, once, and the same sign-in works with every business on RedStick Booking. See How customers sign in.
They can look at your services, prices and open times before they sign in.
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