Set hours and add a location

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Add a location, set the days and times you are open, and add breaks. Nothing can be booked outside these hours.

Who can do this
Owners and admins
Where to find it
Settings, then Locations and hours

A location is where you see customers, and its hours decide when they can book. Nothing can be booked until a location has hours.

Set the hours

  1. Open Settings, then Locations and hours.

  2. Choose Hours beside the location.

  3. A box titled "Hours for" the location's name lists the days of the week. Switch a day on to open it, then set when it opens and closes. A day left off shows "Closed".

  4. To use the same times on every open day, choose the button that reads, for example, Copy Monday's hours to every open day.

  5. To close for lunch, choose Add a break under a day. That gives the day two periods. Choose Remove break to undo it.

  6. Choose Save changes. The page says "Hours saved for" and the location's name.

The location's line on the page summarizes the week, such as "Open Tue to Sat" followed by the opening and closing times. Until hours are set, it says "No hours set, so nobody can book here yet."

Add a location

  1. Open Settings, then Locations and hours.

  2. Choose Add a location.

  3. Enter the Name.

  4. Choose Where you see customers: At your place, At the customer's place or Online.

  5. Check the Time zone. It is filled in from the device you are using. Change it if the location is in another time zone.

  6. Add the Address, Phone and Email. An online location has no address. The address and phone are shown to customers on the booking page.

  7. Check the booking rules at the bottom. See Booking rules for a location.

  8. Choose Save changes, then set its hours.

Change or archive a location

Choose Edit to change a location. Archive is for a location you have stopped using. The box says "Customers can no longer book here and it stops showing on your booking page and site. Past bookings keep their history." Choose Archive location. Your only location cannot be archived, so add another first.

Hours for one person

These are the business's opening hours. Each person can also have their own hours in Team and in the Calendar under Your hours. A person with no hours of their own follows the location's. See Your hours and time off.

Closed days and breaks in the year

For holidays and one-off closures, see Closed days and holidays.

Who can change them

Owners and admins can change the location and its hours. Managers and staff do not see Settings.

If customers see no times, see No times are showing to book.

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