No times are showing to book

When a customer says there is nothing to book, the cause is nearly always one of these. Check them in this order.

The location has no hours

Open Settings, then Locations and hours. A location with no hours says "No hours set, so nobody can book here yet." Set them. See Set hours and add a location.

Nobody does the service

Open Services. A service nobody is set to do shows a Can't be booked badge, and a banner at the top says "Customers can't book" followed by the service. The customer's page says the service "can't be booked online yet". Choose Add your whole team to it, or open the service with Edit and select the people under Who does it.

Nobody is on the schedule

Add the people who take bookings under Team. The Calendar says "Nobody is on the schedule yet" when there are none.

The person has no hours that day

A person with no hours at all follows the location's hours. A person with hours for only some days works only those days. Check Calendar, then Your hours, or the person's hours in Team. Time off removes them from the schedule too. See Your hours and time off.

The day is closed

A closed day offers no times. Open Settings, then Locations and hours, and look under Closed days. See Closed days and holidays.

The booking rules hide the times

Under Booking rules, a long Minimum notice hides times that are too soon, and a short Book up to hides days further out. See Booking rules for a location.

The service is not public

In the service's More options, Visibility can be "Public: listed on your site", "Unlisted: bookable by direct link only" or "Private: staff only". Customers do not see a private service.

Online booking is paused

A banner at the top says "Online booking is paused." when a payment did not go through. The dashboard is view-only until it is fixed. The owner can open Billing to see what is needed.

The time is busy on a connected calendar

If the person connected their Google Calendar or Outlook Calendar, a busy time there removes it from the booking page. Their calendar shows it shaded as not available.