The emails your team gets
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Which emails go to you and your team about bookings, time off, invitations, payments and your website.
- Who can do this
- Everyone on your team
Your team hears about the work through email, so nobody has to keep the dashboard open.
| What happened | Who hears |
|---|---|
| A customer books | The owner, admins and managers, and the staff member on the booking |
| A customer asks for a booking | The same people, with a link to answer |
| A customer cancels their booking | The same people |
| A visitor sends a message through your site | Your team |
| Someone asks for time off | Their manager, from the Reports to line. With none, the owner and admins |
| A time-off request waits two days | The owner and admins |
| Time off is approved or declined | The person who asked |
| You invite someone | The person invited, with a link to join |
| Stripe turns card payments on | The owner |
| A renewal payment fails | The owner |
| Your trial is about to end | The owner, three days before |
| Instagram needs to be connected again | The owner and admins |
| RedStick Managed sends a draft to approve | The owner, on the Managed plan |
Turn some off
New booking, request and cancellation emails to your team, messages from your site and updates from RedStick Managed each have a switch. See Choose which emails go out.
Payment problem alerts can't be turned off, so your booking page never pauses without warning.
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