Repeat bookings

A repeat booking is a run of the same service at the same time of day, such as every week for six weeks. The customer asks for it when they book online.

Turn it on for a service

Owners and admins turn this on one service at a time.

1. Open Services and choose Edit on the service.

2. Open More options.

3. Under Let customers repeat this booking, select how often the customer may repeat: Every week, Every few weeks (2 to 8) or Every month.

4. Under Most times, set the longest run. The first booking is included, and the limit is 52.

5. Choose Save changes.

What the customer sees

On the last step before they book, a customer sees a Repeat this booking checkbox. They choose how often and how many times, and see every date marked free or not before they commit. Every date is booked at once, or none are.

What you see

Open any booking in the series from Calendar. The panel says, for example, "Repeats every week, 4 of 6 left".

Cancel the rest

1. Open the booking you want to stop from.

2. Choose Cancel the rest.

3. The box asks "Cancel the rest of the series?" and says how many follow this one.

4. Choose Cancel the rest. Choose Keep them to go back.

This booking and every later one are canceled. Each is refunded under its own policy and the customer is emailed for each. Earlier bookings stay. See Cancel a booking.

Who can cancel the rest

Owners, admins and managers can. Staff can only when they are the only person on this booking and on every one after it.