Sell packages and gift cards

A package is a number of bookings for one price, such as ten lessons or five washes. A gift card is an amount of money someone buys for someone else. Customers buy them on your site and use them when they book.

Add one

1. Open Services, then the Packages and gift cards tab.

2. Choose Add a package or gift card.

3. Under What are you selling?, choose Package or Gift card.

4. Enter the Name, such as "Ten lessons", and a Description if you like.

5. For a package, enter Bookings it covers. For a gift card, enter what it is Worth.

6. Enter the Price.

7. Under Time limit in days, enter how long it lasts from the day it is bought. Leave it empty for no time limit.

8. Choose which services it is good for. Turn on Good for every service, or pick services under Good for.

9. Choose Add package or Add gift card.

The page says "Added" and the name. The tab links to See them on your site so you can check how customers see it.

Change one

Choose Edit. Changes apply to what you sell from now on. Customers who already bought it keep what they bought.

Take one off sale

Choose Archive, then Archive. It comes off your site. Customers who already bought it keep what they have left and can still use it. Choose Keep it on sale to stop. Archived items are listed under Archived, and Put back on sale returns one.

Give credits yourself

On a customer's page, owners, admins and managers can choose Give credits to give a package or gift card by hand, with a reason. They can also void credits or refund a purchase there. See A customer's profile.

Pay with credits at the desk

When you add a booking for a customer who holds credits for that service, Pay with lets you use them. See Add a booking at the desk.

Who can set these up

Only owners and admins open Services.

For how customers buy, add and use them, see Gift cards and packages.