Switch between Managed and Self-Managed
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Move to Managed, move back to Self-Managed, or pay yearly. Every amount and date is shown before you confirm.
- Who can do this
- Owners
- Where to find it
- Settings, then Billing
Billing shows a button for each change you can make. Each button opens a dialog with the amounts and the dates, and the confirm button repeats the total.
Switch to Managed
Open Settings, then Billing.
Choose Switch to Managed.
If you can pay monthly or yearly, choose under "How you'd like to pay".
Read the dialog. It states what is charged today, the setup fee if one applies, and when the next payment is.
Choose the confirm button, which names the total.
If you're in a free trial, your unused free days come off today's charge. On a yearly plan the setup fee is waived. After you confirm, a link asks you to tell the RedStick Managed team about your brand, which starts the design brief. See How Self-Managed and Managed differ.
Go back to managing your own site
Open Settings, then Billing.
Choose Switch to Self-Managed.
The dialog says the day it happens, at the end of the period you've paid for, and what you'll pay from then.
Choose Switch on and the date. To stay, choose Stay on Managed.
You keep your site and everything on it. The RedStick Managed team's access ends that day, and open requests are closed with a note. Billing says "Switching to Self-Managed on" the date until then. Nothing changes before it.
If a minimum term applies, the dialog says when you can switch.
Pay monthly or yearly
The plan you're on has a button to Pay yearly or Pay monthly. The dialog shows what you save and what is charged today.
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