Ask RedStick Managed for changes

Last updated

Tell the RedStick Managed team what you want changed on your site, follow each request from Sent to Published, and reply in the thread.

Who can do this
Owners and admins
Plan
Managed only
Where to find it
Website, then Requests

On the Managed plan, RedStick Managed is the done-for-you service: its team designs and runs your site. You ask for changes in Website, then Requests.

Send a request

  1. Open Website, then the Requests tab.

  2. Choose Send to RedStick Managed.

  3. Under In a few words, say what you'd like changed, like "Add a gift card page".

  4. Under Tell us more, say what it should say, who it's for, and anything you've seen that you like.

  5. If it's about one page, choose it under Which page?. This is optional.

  6. Choose Send to RedStick Managed.

RedStick Managed answers in the request, on this page.

Follow a request

The Requests tab lists every request, newest first, with its status:

StatusWhat it means
SentThe team has your request.
SeenThe team has read it.
Being worked onThey are making the change.
Ready for you to approveA draft is waiting for you. See Approve a draft from RedStick Managed.
ApprovedYou approved it.
PublishedThe change is on your live site.
DeclinedThe team can't do this one.
CanceledThe request was canceled.

Open a request to read the thread. Write in the box labeled Write a message and choose Send to reply.

Cancel a request

Open the request and choose Cancel request. A box asks "Cancel this request?" and says what status it is in. Choose Cancel request to confirm, or Keep it. We let RedStick Managed know.

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