Download your customer list

Use the export when you need your customers in a spreadsheet, for example to write to them from your own email tool.

Export your customers

1. Open Customers.

2. Choose Export customers.

3. Your browser saves a file named like customers-yourbusiness-2026-11-05.csv.

The file has one row for each customer, with columns Name, Email, Phone, Blocked, Created and Customer id.

If you have searched, or selected On the mailing list, the file holds only those customers. Clear the search and that filter first to export everyone.

The mailing list

People who check the box on your site's Join the list block are on your mailing list. They are not always customers yet.

1. Open Customers, then choose Mailing list.

2. Search by name or email, or pick a service to narrow it down.

3. Choose Export mailing list to save the file.

Each row shows the name, email, which service or the whole list they joined for, and when. People who are already customers show under In Customers. To remove someone, choose Take off the list, then confirm. They stop appearing in the list and the export, and they can join again from your site.

The file also holds the phone number, the channel, the consent text, the page they joined from and their customer id.

If the list is long

When the list is longer than one file can hold, a note says "The file has the newest" number "of" number "people."

Who can export

Owners and admins can export. Managers can see the Mailing list but not export it.